OUR PROCESS

Our Process For Auto Body Repairs

Husteads Auto Body provides you with a streamlined auto body repair process that minimizes hassle and maximizes quality.

We guide you through the insurance claims process, help you get into a rental, and restore your vehicle to pre-accident safety and performance. Read below to find out how we do this, and what you can expect when you work with us.

Our Process at Husteads Auto Body

CHECK IN

If you’ve been in an accident, first bring your vehicle to the location of greatest convenience to you. We’ll provide you with a free claims consultation and assist you with rental car arrangements.

Our Process at Husteads Auto Body

DAMAGE ANALYSIS

After you’ve checked in, our technicians disassemble your vehicle and diagnose the damage, creating a repair blueprint designed to restore you to pre-accident safety and performance.

Our Process at Husteads Auto Body

DIAGNOSTIC PRE-SCAN

Our damage analysis continues with diagnostic scanning of your vehicle to find fault codes that indicate damaged components of your vehicle that need to be re-calibrated. This is a vital step in correctly restoring the safety and performance of your vehicle.

Our Process - Damage Analysis

WAITING APPROVALS

After we develop a complete repair plan, your repair will then advance to the second phase of the process in which we obtain approval from all necessary parties.

Our Process - Insurance Preferred Body Shop

WAITING ON PARTS

After your repair plan has been approved, we order the parts needed to fully restore your vehicle.

Our Process - Waiting on Parts

BODY REPAIR

Once necessary approvals and parts have been received, our technicians perform any body repairs and auto frame repairs needed to restore your vehicle’s safety, performance, and appearance. This includes auto dent repair & removal, bumper repair, fender repair or any non-paint procedures.

Our Process - Collision Repair

PAINT REPAIR AND REFINISHING

Our computerized paint-mixing and color-matching system to achieve an invisible repair. The paint process is performed in our own state-of-the-art, climate controlled, down-draft spray booths.

Our Process - Paint Repair

REASSEMBLY

Once the automotive paint and refinishing has been completed, our technicians reassemble your vehicle according to our repair blueprint, following manufacturer recommendations.

Our Process - Frame Repair

SUBLET

This is the time required to send your vehicle to the dealership or other vendors to complete the final procedures necessary to fully return your vehicle to pre-loss condition.

Our Process - Primer

DETAILING

Once all of the repair procedures have been completed, we perform extensive detailing before returning your vehicle.

Our Process - Detailing

POST SCANNING

Next we perform post-repair diagnostic scans of your vehicle’s computer, safety, and crash management systems. This ensures that your vehicle has been recalibrated to work correctly, at pre-accident safety and performance.

Our Process - Post Scan and Road Test

FINAL QC/DELIVERY

Once the final diagnostic scans have been completed, your vehicle goes through the final phases of our rigorous quality control process. Every vehicle that leaves our doors has our reputation riding on it.

Our Process - Final Quality Check and Delivery

Integrity. It’s built into everything we do, and it’s how we’ve earned our customers’ trust.

Husteads has served customers in Berkeley since 1948. From the very beginning, Integrity has been our primary core value. That means putting our customers’ interests first, never cutting corners, and always making sure they drive away in a vehicle that has been fully restored to pre-accident safety and performance.

That’s how we’ve earned a reputation for Integrity in our community, and why we back all of our repair work with a Lifetime Guarantee.

Our Process - ProFirst Honda Certified Shop

ProFirst Certified Honda Body Shop

Husteads Auto Body is proud to be a Honda Certified Collision Center at our Concord and Oakland locations. That means we can help keep your Honda a Honda. Our technicians are trained by the manufacturer in Honda approved repair techniques, ensuring your vehicle is fully restored to pre-accident safety and performance.

Our Process - Certified Collision Group Logo

Certified Collision Group (CCG)

We are a member of Certified Collision Group (CCG), a partnership of collision repair facilities committed to factory-correct, high quality collision repairs.

Insurance-Preferred

Husteads Auto Body is also a preferred provider for major insurance providers, and we accept all insurance.

When you work with Hustead’s, you’ll benefit from and expedited claims process, and seamless communications between our repair-center staff and your insurance agent. This leads to shorter turnaround times on repairs, as well as extremely satisfied customers.

Our Process - ECO Friendly Logo

We continue to devote resources into making our shop more environmentally friendly, and safer for our planet.

  • We are locally family owned and operated.
  • We partner with and support our local businesses.
  • We value our Employees, our Customers and our Community.
  • Our shop has reduced paint & solvent emissions.
  • We have a cleaner and more efficient shop.
Our Process - I-Car Gold Class Logo

I-Car Gold Class

I-Car Gold Class shops are an elite group of collision repair centers who demonstrate an ongoing commitment to the latest in collision repair technology and techniques. Today, only around 20% of collision repair centers in the U.S. accomplish this certification.

Our Locations

WE GO ABOVE AND BEYOND TO PROVIDE A GREAT EXPERIENCE.

A FEW HAPPY CUSTOMERS WORDS…

Husteads always has my back and really fights for me. THANKS A MILLION MELINDA AND KYLE! LOVE YOU LOVE LOVE YOU!!!

Lyndsay Nelson

“This is the best place I’ve ever had a car worked on. The work they do is immaculate professional fast and they return your car looking stock. They have my car in and out of there in no time looking fantastic.”

James McNaughton

“This is my first accident, Sean told what to expect and what I need to do. Helped me get a rental car and even took me to pick it up. They are incredibly easy to work with and gave me realistic time frames to expect. These guys are amazing!”

Maria Sims

At Husteads Auto Body, we’re a family-owned, environmentally-friendly auto body shop who has proudly served the East Bay for 75 years. 

We have 4 locations throughout the East Bay. Find the shop that’s most convenient for you!

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