Dear USAA,

 

I was rear ended while in Oregon visiting family. I called to report the accident and within minutes Mr. Jonathan P. Twining in your Mountain States. Regional Office arranged an appointment with a local collision repair shop and reserved a rental car for when I returned home. I have already talked with Mr. Twining’s supervisor to indicate how professional and competent he was.

 

I am writing now, however, because I thought you might like to know that the repair shop I was referred to, Hustead’s Collision Center, Berkeley, CA, was excellent. The work they did was so expert that I could not tell my car had been damaged and Mr. Jonathan Yi, who was in charge of arranging the repair, could not have been more accommodating. I simply wanted to say that from my experience, USAA can feel confident in referring others in my area to Hustead’s Collision Center.

 

Sincerely,

 

J. Curry

J. Curry, United Services Automobile Association Member